Frequently asked questions F.A.Q.

How to make an order?

You can order in 3 ways:

  • Through our website
  • Through our Facebook/ Instagram page (in private message)
  • By phone: 0888 801 706

You will receive a confirmation email.

How can I pay?

Payment for the order can be made by cash on delivery upon receipt of the order.

What is the shipping cost?

For all orders over BGN 100, delivery is free to a Speedy office. For orders below this value, delivery is according to the tariff plan of the courier you have chosen (Speedy or Econt).

Which couriers do you use?

Speedy and Econt. The delivery can be both to a personal address and to the office of the courier company.

Can I return the products?

Yes, you can return purchased products according to our terms and conditions. You can get to know them here.

When can I expect delivery?

After the order is confirmed, the order is delivered on the next business day or according to the courier's schedule.

In case you find the answers listed above not helpful, please do not hesitate to contact us.